Shipping Policy
Thank you for choosing Soul Stones as your destination for exquisite semiprecious gemstone products. We want to ensure your shopping experience with us is seamless and enjoyable, so we have outlined our Shipping & Return Policy below for your reference.
Free shipping will be charged on prepaid orders above Rs.999.
However, shipping charges for Prepaid orders below INR 999 will be calculated during the checkout according to the region-wise distrubton of freight rates by our delievery partner.
Cash on delivery (COD) charges will be INR 100 respectively.
Order Processing: Once your order is received, it will be carefully processed and prepared for shipment within 1-3 business days. We take great care in packaging your items to ensure they arrive in perfect condition.
Shipping Methods: We offer reliable shipping options to deliver your Soul Stones products safely to your doorstep. The available shipping methods and estimated delivery times will be provided during the checkout process. Please note that delivery times may vary depending on your location, 2 to 5 days for metro cities and 5 to 8 days for non metro cities and other remote areas. Incase of any delay from the delivery partner you may reach out to us and we will assist you further.
Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.
International Shipping: We proudly offer international shipping to customers worldwide. Please note that additional customs fees, taxes, or import duties may apply depending on your country's regulations. Any such charges are the responsibility of the customer.
Free shipping will be charged on prepaid orders above Rs.999.
However, shipping charges for Prepaid orders below INR 999 will be calculated during the checkout according to the region-wise distrubton of freight rates by our delievery partner.
Cash on delivery (COD) charges will be INR 100 respectively.
Order Processing: Once your order is received, it will be carefully processed and prepared for shipment within 1-3 business days. We take great care in packaging your items to ensure they arrive in perfect condition.
Shipping Methods: We offer reliable shipping options to deliver your Soul Stones products safely to your doorstep. The available shipping methods and estimated delivery times will be provided during the checkout process. Please note that delivery times may vary depending on your location, 2 to 5 days for metro cities and 5 to 8 days for non metro cities and other remote areas. Incase of any delay from the delivery partner you may reach out to us and we will assist you further.
Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.
International Shipping: We proudly offer international shipping to customers worldwide. Please note that additional customs fees, taxes, or import duties may apply depending on your country's regulations. Any such charges are the responsibility of the customer.
